Online support available only to customers with a GOLD maintenance contract. This assistance enables our Support team to intervene remotely and instantaneously on your programs, at virtually any level.

To obtain an access code, please contact our Support department on +41 22 309 39 77.

Tele-assistance access

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Real-time assistance

Instant visualization
of your PC
by our technicians,
including applications.

Rapid diagnosis

Immediate download of patches
or updates to your PC, test and run applications
applications to verify installation
and configuration.

Customer control

Technical intervention or any other
actions are only possible with the customer's
the customer's authorization: it must
must be requested in advance.