Responsiveness, attentiveness, kindness, and professionalism.

Customer support is at the heart of our business.

Customer satisfaction is our top priority

At GIT, our professional relationship doesn’t end with the signing of a contract or the purchase of software.

We place particular emphasis on case management and do everything we can to meet everyone’s needs over the long term, particularly through constant improvements and updates to our software.

Monday through Friday, from 8:30 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m.

Our accounting software experts

Our Support team, consisting of about ten people, assists customers on a daily basis with professionalism and empathy. Whether it’s a configuration issue, a technical problem, or a need for assistance with specific tasks, our teams strive to provide the most appropriate solution.

Our experts handle inquiries submitted by email or phone. Thanks to their wide-ranging expertise—which spans from IT to accounting and includes a thorough mastery of GIT software—they provide quick and reliable solutions. If necessary, the Development team also steps in.

Our various maintenance contracts:

GOLD

GOLD Maintenance Contract (support and updates) for WinEUR.
Included in all PEPPERMINT software packages

GRANITE

GRANIT Maintenance Contract (updates only) for WinEUR.
Support is billed separately

NO CONTRACT

Receive updates upon request and technical support, both of which will be billed.

We're here to support you every day, in a simple and effective way.

DEVILLE Geoffroy

Customer Support

ETTER Jean-Philippe

Customer Support

Karine FRAISSE

Customer Support

Nicole BOSSON

Customer Support

Nadia LAHCEN

Customer Service Supervisor

Coming soon

Customer Support

Véronique Renaud

Customer Support

T BY WILLY Marlène

Customer Support

Lucie Tournadre

Customer Support

GIT Academy

Learn from our experts

Support staff can also provide training, either in person or remotely. This personalized support is subject to a fee.

Group training sessions on both general and specific topics are also offered through the GIT Academy.

Ready to simplify your accounting?

Join more than 2,200 Swiss users who have chosen GIT to manage their accounting with complete peace of mind.